Aviosupport is pleased to inform you that our business is experiencing no delays in serving our customers. Both USA and Singapore offices are fully functional with policies in place for social distancing. We look forward to continual improvements in the health and aerospace environment worldwide.

Ken Kirkland
President

Our Singapore office will start this week following Singapore’s additional government requirements to practice physical and social distancing.

Please contact your sales executive directly for any expedited requirements to ensure immediate shipment since we are running on critical staff only to maintain physical and social distancing.

In follow-up to our previous correspondence concerning the COVID-19 Coronavirus, Aviosupport management has decided to continue to run daily operations under the skeleton crew format currently in place. We have reviewed the mandate ordered by Governor Jay Inslee in Washington State at our main office and warehouse in the USA and have determined that Aviosupport falls within the essential companies as detailed in the governmental guidelines of transportation and logistics.

Ken Kirkland
President

Aviosupport, Inc, Aviosupport PTE, and Gemini Engineering are closely monitoring the latest reports and recommendations from the Centers for Disease Control (CDC), World Health Organization (WHO), and other leading health organizations in response to the COVID-19 pandemic.

We have implemented a telecommuting policy for any staff that has the ability to do so. Our sales, quality, warehouse and logistics staff will continue to work with limited and critical employees only for the next 2 weeks. These policies have been implemented as recommended by our local government offices.

There may be some minor delays in routine shipments as we prioritize with the limited staff, but our goal is to meet the needs of our customers with the same level of service as they are accustomed to. Any AOG orders should be communicated directly with your sales executive to confirm the ability to ship same day.

We are well stocked with inventory on most items and in the event some of our supplier’s experience delays in shipments to us due to COVID-19 restrictions we have established policies of reserving current stock for scheduled orders and contract customers.

Barring any additional governmental changes that would prevent us from staying open, your account executive will be able to monitor your account and we should be able to provide consistent shipments to you.

Please feel free to contact your account representative or myself with any further questions or concerns. Updates to this information can be accessed on our website at aviosupport.com

Warm regards,
Kathryn Garberich
Director of Quality Assurance

Aviosupport Inc,
Aviosupport PTE, Ltd.
Gemini Engineering